Grievance & Customer Support

At SWARISA, we value every customer and are committed to providing a smooth and transparent shopping experience.

If you have any questions, concerns, complaints, or issues regarding your order or our products, our customer support team is here to assist you.

Customer Support

For assistance regarding:

  • Order status

  • Shipping and delivery

  • Product-related concerns

  • Damaged or incorrect products

  • Returns and refunds

  • Cancellations

  • Payment-related issues

  • General enquiries

Please contact us using the details below.

Email: support@swarisa.com
Phone / WhatsApp: +91 9360408794
Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

We aim to respond to customer enquiries within 1–2 business days.

Grievance Redressal

If you are not satisfied with the resolution provided by our customer support team, you may submit your concern as a formal grievance using the contact details below.

Email: support@swarisa.com
Phone: +91 9360408794
Address: Chennai, Tamil Nadu

Please include your order number, registered contact details and a brief description of your concern so that we can review the matter efficiently.

We aim to acknowledge and address grievances within a reasonable period in accordance with applicable laws and regulations.

Important

For faster assistance, please contact our customer support team first before submitting a formal grievance.