Privacy Policy

Privacy Policy

Last Updated: 06.10.2026

At SWARISA, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains how we collect, use and protect your information.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect information such as:

  • Full name

  • Shipping and billing address

  • Mobile number

  • Email address

  • Order and transaction details

  • Information you provide when contacting our customer support team

We may also collect basic technical information such as your device, browser and website usage information to help us improve our website and services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide order confirmations and shipping updates

  • Process payments

  • Respond to customer enquiries

  • Handle returns, refunds and exchanges

  • Improve our products, website and customer experience

  • Send promotional communications, where permitted and where you have chosen to receive them

  • Prevent fraudulent or unauthorised transactions

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment service providers.

SWARISA does not directly store your complete debit card, credit card or banking credentials.

Payment information is handled by the relevant payment provider according to its security and privacy practices.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers

  • Courier and shipping partners

  • Technology and website service providers

  • Marketing and advertising service providers, where applicable

  • Professional advisors or government authorities where legally required

Only information necessary for the relevant service may be shared.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Support advertising and marketing activities, where applicable

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Choices

You may contact us to:

  • Ask about the personal information we hold about you

  • Request correction of inaccurate information

  • Request assistance regarding your personal information

  • Opt out of promotional communications

Some information may need to be retained where required for legal, tax, accounting or other legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services.

SWARISA is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

SWARISA
Email: support@swarisa.com